Guests of Villa Napalai enjoy the personal service and care of a full-time villa manager, chef and housekeeping staff on site from 8am to 10pm daily, dedicated to providing a five-star level of hospitality with Thai flair.
The villa’s full-time, English-speaking villa manager is happy to arrange travel and touring requirements, restaurant and golf bookings, and ensure that guests’ dining and personal needs are promptly attended.
Our chef is on site daily from 8am to 10pm to prepare breakfasts, Thai cuisine, simple Western dishes, and more.
Two maids attend daily to all cleaning, tidying and housekeeping requirements at Villa Napalai, and will assist the kitchen at meal times.
Local spa and beauty specialists may be brought in to provide massage, manicure and other treatments (prices on request) in the villa’s own private massage room.
Pool and garden
The gardens and pool at Villa Napalai are tended to three times a week.
Villa Napalai is kept safe and secure 24 hours a day by estate security staff working rotating shifts.
Villa Napalai is fitted with an ultra modern kitchen, with an excellent range of equipment for all of your cooking needs.
Enjoy a variety of delicious Thai dishes prepared by the skilled chef, who may also cook a select range of Western dishes such as pastas and sandwiches by arrangement. Special dietary requirements and children’s meals can be discussed with the chef.
Guests are encouraged to meet with the villa manager and chef soon after their arrival to plan meals and discuss their preferences and any special dietary requests. The chef ideally needs a day’s notice to buy groceries and prepare meals. All provisions will be purchased by the chef and charged to guests at cost plus 20% service charge. Receipts will be provided either daily or at the end of the stay – as preferred. It is also requested that the chef be given a ‘float’ to cover the grocery shopping.
Kids will love the bright playroom stocked with toys and games and the adjacent garden area, which is fully enclosed to give parents some added peace of mind. There are TVs with cartoon channels and DVDs to keep the wee ones entertained indoors, as well as the playroom.
Villa Napalai is an ideal family holiday villa. The team of friendly staff at Villa Napalai will make children feel as welcome as adults, and for guests who wish to do some child-free exploring beyond the villa, babysitting services can also be arranged (extra charge applies).
Although the equipped kitchen allows you to prepare meals for fussy eaters or babies with ease, staff will happily to do this for you – just talk through your requirements and meal schedules with the villa manager or chef and they will take care of the rest. Banana pancakes by the pool for breakfast? Toasted sandwiches in the playroom for tea? No problem. The chef can customise all meals to suit children’s taste buds.
Don’t worry about packing all that cumbersome kids’ equipment for your stay. Just let us know what you need (the villa comes equipped with stair gates and a bed rail ), and if it’s not already at the villa, we can hire on your behalf.
And when the excitement of exploring the villa starts to wear off, check out our Things to do page; there’s plenty in the area to keep all the family amused throughout the holiday.
Feel like a relaxing massage in the comfort of the villa’s specially designed spa room? Or a poolside pedicure? Just ask our staff to bring the spa to you! We can arrange to bring in local massage and beauty specialists to help renew and restore your body and mind.
Villa Napalai boasts a beautifully designed spa room with a magnificent floor-to-ceiling glass window overlooking the lush tropical surroundings. Guests can select from a range of carefully chosen fragrant oils then have a delightful massage on the full-size massage bed followed by a refreshing shower. Here are some samples of what is on offer:
An energising and rejuvenating healing technique, traditional Thai massage combines the deep kneading of pressure points, stretching and bending to stimulate flow along the ‘meridians’ of the body without using oil.
Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body. Through application of pressure on these reflexes, tension is relieved and circulation improved, leaving you feeling balanced.
Our hands and feet work hard for us every day but rarely get the attention they deserve. Treat them to a manicure or pedicure, with the added bonus of a quick hand or foot massage.
April 15th, 2018 - April 19th, 2018
Thank you for your kind service, we feel very happy and exited in here. The dinners were tasty and service wonderful. If we come back to this place, we will come here again.
Chunkai Z, China
March 25th, 2018 - March 29th, 2018
Thank you for an amazing family holiday. We really appreciate the thoughtfulness of the staff. Everyone went out of their way to make our trip so wonderful. The food was delicious and we looked forward to every meal. Sunny was always helpful and informative. We loved our stay. I would recommend it to all our friends.
Vivien P, Singapore
March 10th, 2018 - March 13th, 2018
Awesome villa with a great view. Staff always so polite and accommodating to our requests - especially villa manager, Woody and chef Lin. Kids and adults love all the food prepared by chef Lin! Will definitely be back again, thanks so much to everyone.
Winnie F, Singapore
March 1st, 2018 - March 10th, 2018
Just a quick note on behalf of myself and my friends to say a big thank you to everyone that made our stay and experience at the Villa-Surin Heights last week an absolutely fantastic experience. The girls that came to assist in the villa and chef & co were first class. Also a special thank you to Giipzy who managed & arranged everything superbly for us. Nothing short of a perfect experience. We’ll most certainly be in contact for next year, thanks again for all your help.
Tony B, United Arab Emirates
February 13th, 2018 - February 16th, 2018
Villa was very clean. Chef made very delicious food for us. If we will be back we will stay here and will recommend friends to come here.
Zhang Y, China
April 16th, 2015 - April 24th, 2015
We had a terrific time in the villa. We were well looked after by the staff, and the food was fantastic. The location, an easy walk to a very nice (and quiet - this is not a party area which suited us just fine)beach, was excellent.
James L, Australia
September 8th, 2014 - September 12th, 2014
good services with nice housekeepers . The hotel manager is helpful .We will come Again!
Avis Ho, Hong Kong
Napalai means ‘a place in heaven’, and Villa Napalai’s location is certainly heavenly.
Set on a private hillside estate with generous views of the Andaman Sea, the villa lies within easy walking distance of Surin Beach and is close to many of Phuket’s top attractions.
The villa boasts a games room with pool table and bar, sunny playroom, spa room, well-equipped gym, plus an infinity pool and private walled garden. A blend of modern and Thai accents add colour and life, and the pool terrace is a fabulous spot at sunset.
Enjoy sea views from the lavish jacuzzi in the master suite. Three ensuite guest bedrooms offer privacy and comfort, with cosy seating and luxurious design touches, and guests can entertain with ease at indoor and outdoor dining settings, including a sophisticated built-in barbecue area in the landscaped garden.
The villa is staffed with a full-time Thai chef, two maids and a villa manager who will be pleased to assist with all holiday requirements, including golf tee-off times, dining reservations, yacht charters, island tours, in-villa Thai massage treatments and more.